Composable Journeys

Compose relevant cross-channel customer journeys
Composable Engagements

MEET CUSTOMERS WHERE THEY ARE

Compose and optimize customer journeys across channels to deliver the right experience every step of the way.

JOURNEYS BUILT ON INTELLIGENCE

Compose cross-channel customer journeys built on a foundation of unified data & intelligent insights. Engage with customers when, where, and how they prefer while maintaining authenticity and relevance. 

Marketing Automation

OPEN ORCHESTRATION

Orchestrate customer journeys across all online and offline touch-points, for every individual. Compose a consistent experience no matter where engagement occurs, including in outbound marketing campaigns, the contact center, the website, and in person.

Distributed Marketing

HARMONIZED CUSTOMER INTERACTIONS

Speak to your customers in one voice across every interaction they have with your brand, no matter the channel. Ensure brand governance and consistency across the entire customer journey.

Deliver Meaningful Experiences

CONTINUOUS OPTIMIZATION

Leverage machine learning and A/B test every aspect of the customer journey to drive meaningful experiences. Gain insights and optimize as you go to compose high impact journeys at the segment level and 1:1.

Machine Learning

COMPOSE DIGITAL EXPERIENCES FOR EVERY MOMENT IN THE CUSTOMER JOURNEY