Composable Journeys
MEET CUSTOMERS WHERE THEY ARE
Compose and optimize customer journeys across channels to deliver the right experience every step of the way.
JOURNEYS BUILT ON INTELLIGENCE
Compose cross-channel customer journeys built on a foundation of unified data & intelligent insights. Engage with customers when, where, and how they prefer while maintaining authenticity and relevance.
OPEN ORCHESTRATION
Orchestrate customer journeys across all online and offline touch-points, for every individual. Compose a consistent experience no matter where engagement occurs, including in outbound marketing campaigns, the contact center, the website, and in person.
HARMONIZED CUSTOMER INTERACTIONS
Speak to your customers in one voice across every interaction they have with your brand, no matter the channel. Ensure brand governance and consistency across the entire customer journey.
CONTINUOUS OPTIMIZATION
Leverage machine learning and A/B test every aspect of the customer journey to drive meaningful experiences. Gain insights and optimize as you go to compose high impact journeys at the segment level and 1:1.
Marketing Cloud
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Acquia Campaign StudioEasily orchestrate entire customer journeys across touchpoints for an omni-channel marketing experience. -
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Drupal PersonalizationDeliver relevant experiences to your customers that drive engagement, conversion, and loyalty. -
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Campaign FactoryExtend your brand’s reach and implement multiple campaigns at once, helping you scale operations efficiently. -
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DAM Use CasesControl all your assets and increase brand consistency with a centralized, cloud-based library.
COMPOSE DIGITAL EXPERIENCES FOR EVERY MOMENT IN THE CUSTOMER JOURNEY
