This includes analyzing the use of all of your components from load balancers and cache, the requests to your CMS and database and the use of your storage.
Informed users are more efficient users, we’ve found, so in 2017 we released Stack Metrics to all customers. Using the same key metrics as Acquia’s support teams, Stack Metrics shows customers important resource utilization trends and anomalies so they can immediately identify (or rule out) some of the more common sources of application performance issues.
Among the graphs available in Stack Metrics are:
- Total Varnish, Nginx, and Apache requests
- Varnish Cache Hit Rate
- HTTP Response Code Rates
- PHP Process Count
- Max PHP Processes warning count
- MySQL Slow Query count
- OOM Error Count
- Storage Utilization
Application Monitoring: Deep-Dive Analytics
Application monitoring has become a must-have for development and operations teams, especially those employing continuous delivery and integration best practices. A good APM solution gives the development team insight into how each layer of an application perform is performing, especially during and after code pushes, configuration changes, database updates, and high traffic events. Furthermore, these tools enable the team to ensure that any external services connected to the application are healthy and not impacting site performance.
Acquia has partnered with New Relic to ensure our support teams can utilize its services for diagnostic purposes, and it is available to any customers who wish to purchase their own New Relic subscription.
Acquia Support: Your World-Wide Centers of Excellence
When you need to extend your team, Acquia Support is there to help you dig deeper and optimize the performance of your applications. With more than 70 experts in Drupal, networking, and cloud infrastructure management located all around the globe, our team uses years of experience and a slew of custom tools to resolve thousands of performance-related problems for our customers every year.
Support teams, by nature, go over and above to help their customers. Acquia takes this and provides committed support for Drupal code. What this means for our customers is that they have assurance that if the issue is within application code, we have not only the expertise to identify and provide insight to remediate but a commitment to do so. In fact, our team has a combined experience of more than 250 years with Drupal, plus experts in all other areas of operating an efficient and scalable Drupal cloud.
To effectively monitor and manage an application in the cloud, you’re going to need a lot of specialized tools. To diagnose issues and optimize performance properly, you’re going to need a firm understanding of which tools to use, when, and how. When your applications are mission-critical and every second of downtime counts, you cannot ensure their success without access to all the right tools and expertise available every day to customers on Acquia Cloud.