Multi-Experience Management

Customers move across devices and a growing number of digital channels. Organizations need to deliver digital experiences that are tailored to the time and channel when customers engage.

read about the importance of composability

Key Benefits

Why organizations invest in a Multi-Experience Management Solution

Improve customer engagement

effectively connect with customers, on any device or channel, where they spend time. Growing mindshare with your key audience.

Seamless brand experience

instead of disjointed content from site to SMS, customers feel like they’re hearing from one consistent brand across channels

Simplified data management

with a single source of truth it's simple contextual each touch point in the customer journey whether it's a campaign email, call center interaction or interaction on a website.

Key Use Cases

The places a Multi-Experience Management Platform is utilized

Image
Blue icon with bricks falling into place
Governance and an efficient assemble process

users can rely on a single platform to bring together the right content, data and design that make up a personalized digital experience

Image
Blue Icon with 4 computers in network
Consolidated view of digital properties

manage multiple digital properties from one platform and reuse components for new experiences