Crafting engaging and effective customer experiences at scale

What will it take to deliver the kind of personalised experiences today’s customers demand? Not just in a limited, introductory fashion, but at true scale?

The Covid-19 pandemic has radically accelerated customer adoption of digital services. It’s also heightened their expectations. Driven by their experiences with leading ecommerce vendors, they now expect far more personal, far more human interactions. And if they don’t get them? They’re quick to go somewhere else.

Cognizant

Discover how you can deliver more engaging, more personalised customer experiences at any scale. Join our one-hour webinar in association with our partners at Cognizant to learn:

  • How other businesses just like yours are transforming how they serve their customers to be more relevant, more personal and more effective as a result
  • How a digital experience platform (DXP) is now an essential ingredient for thriving in today’s world
  • Best-practices you can begin to adopt right now to move your personalisation initiatives forward

Who should attend

This webinar has been created for anyone tasked with taking their personalisation programmes to the next level of scale and effectiveness, including:

  • CMOs
  • Marketing leads
  • Product/content/digital leads
  • CIOs, COOs

The date for your diary

The live webinar runs on 8th October at 14:00-15:00 BST / 15:00-16:00 EET. All registrants will also receive a link to watch on-demand after the event.

To register your place, simply complete the form.

Speakers

Stefan Voss
Stefan Voss, Digital Sales and Solutions Lead, Cognizant
Nigel Taylor
Nigel Taylor, Snr. Solutions Consultant, EMEA

date

Thursday, October 8, 2020

time

2:00 PM BST

duration

60min.