CMSWire Business Leaders Dinner- Austin May 10th
You are cordially invited to join us for an off-the-record dinner in celebration of CMSWire!
Join our featured speakers Tope and Sean for a private conversation around the rapidly shifting dynamics in delivering the customer experience – they'll cover how to harness smart digital transformation to drive stronger bottom lines and outcomes, i.e. how do you connect the dots between customer experience, revenue and lifetime customer value? Tope and Sean will also share insights, tactics, and best practices into the power of data and the importance of execution versus innovation for both employees and customers.
Date: Wednesday May 10, 2023
Time: 6:00 pm CDT Networking & Cocktails
Dinner and Fireside Chat to follow
Location: Vince Young Steakhouse
(301 San Jacinto Blvd, Austin TX 78701)
Attire: Business Casual
Meet our Featured Speakers!
Strategic Planning Lead - Strategy, Transformation, Agile and Digital Revolution
The Kraft Heinz Company
Tope has an eclectic background, majoring in finance, economics, psychology, and human-centric design. Tope has partnered with multiple Fortune 500 organizations, integrating her academic knowledge to drive profitability in a more responsible conscientious manner. She has worked withKraft Heinz forthe past five years and has relocated from London to Chicago. Currently serving as their Global Head of Employee Digital Experience, Tope’s focus is to increase employee productivity and creativity with the use of Technology.
Head of Client Experience Measurement & Analytics
Sean is the Head of Client Experience Measurement & Analytics at Charles Schwab. Sean and his team provide analysis and actionable insights to leaders within the Investor Services, Advisor Services and Digital Services business units. In addition to traditional survey and research, Sean drives journey & text analytics strategies across Schwab’s contact channels.
Acquia is the open source digital experience company that empowers the world’s most ambitious brands to embrace innovation and create customer moments that matter.
Material is a global strategy, insights, design, and technology partner to companies striving for true customer centricity and ongoing relevance in a digital-first, customer-led world.
The Executive Council creates private, curated settings in 35 cities globally for peer-leaders who have the experience and positions to contribute meaningfully to their businesses, customers and communities.
Cocktails and networking begin at 6:00 CDT, followed by dinner and conversation