Toolkit

Solution Spotlight: Transforming the Citizen Experience

What's Covered?

What's Covered
  • The challenge in meeting citizens' demands for better digital experiences
  • The approach government agencies must take to transform the citizen experience
  • How one local government reimagined its digital experience for citizens
Additional Info
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Meeting citizens' expectations for digital experience today means giving them access to the content and services they need. Here's one real-world case study for how government agencies can optimize their digital services and experiences for citizens.

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