Toolkit

Solution Spotlight: Transforming the Citizen Experience

What's Covered?

What's Covered
  • The challenge in meeting citizens' demands for better digital experiences
  • The approach government agencies must take to transform the citizen experience
  • How one local government reimagined its digital experience for citizens
Additional Info
Page Content

Meeting citizens' expectations for digital experience today means giving them access to the content and services they need. Here's one real-world case study for how government agencies can optimize their digital services and experiences for citizens.

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