How Healthcare Organizations Can Deliver Better Digital Experiences for Patients
- Rising patient expectations for exceptional digital healthcare experiences
- What healthcare providers need to facilitate better digital patient experiences
- How to meet industry and consumer needs with a digital experience platform (DXP)
With 70% of healthcare consumers preferring digital solutions to in-person or phone-based options for their non-emergency care needs, healthcare providers (HCPs) need to follow suit. COVID-19 magnified the need for better healthcare infrastructure — both digital and in-person.
As the digital-first nature of modern healthcare continues to grow, digital experience platforms (DXP) are a useful tool that can help HCPs deliver the digital experiences patients are looking for. This infographic covers what patients are looking for, what HCPs need to provide, how a DXP can bring it all together, and what success looks like.