Critical Mass

For two decades, Critical Mass has been designing and developing customer experiences that transform our clients’ businesses. We have a history of delivering results by doing two fundamental things: staying at the forefront of experience design and seeing the world the way customers see it. Digital experiences that truly succeed find the perfect balance between tomorrow’s technology and today’s customer. When you make customers’ lives simpler, more convenient or more entertaining –– when you do right by them, that is –– then bleeding-edge technology solutions and best-in-class design craft can lead to truly transformative results. This approach allows our team to design game-changing digital experiences and competitive differentiation for our clients, driving real business impact and reinforcing the brand promise.