Checklist: Identifying Common Digital Experience Gaps in Higher Education

For any institution of higher learning to thrive in the modern world, it must compete for the attention of several audiences across many different channels and devices. Despite limited resources, higher ed leaders and stakeholders must create compelling content and deliver the highest quality digital experiences to each audience.

Before a college or university can modernize its digital presence, its first step has to be identifying what experience gaps need to be filled. Use this checklist to begin planning a higher education digital transformation.