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Sarah Little-Smith Headshot Pink Background
Years as a Customer
9+
Products Used
Acquia DAM, Portals
Creative Asset Administrator Hagerty

Sarah Little-Smith

Admin specialties: 
User engagement strategy
Metadata types/fields and categories 
Insights, Portals, Templates, Entries, and/or another PIM platform
Roles and permissions
Implementation champion

Departments using Acquia DAM:
Customer success
Human resources
Marketing

Global DAM locations:
North America

Most proud of:
Usage rights compliance, improving efficiencies

Implemented Acquia DAM because:
Inefficiency in finding files, compliance issues (photo rights), version control, lost or accidentally deleted assets

Return on investment (ROI): 
ROI is measured by tracking the number of asset downloads, users, and daily log-ins, as well as portals activity.

Desired customer outcomes (DCOs) hoping to achieve:
Organize content in one system
Integrate your Martech stack
Consolidate redundant tools
Ensure brand consistency
Publish brand-approved content
Repurpose your best-performing content
Minimize the risk
Streamline your workflow