James Kendley Headshot Blue
Years as a Customer
8+
Products Used
Acquia DAM, Portals
Director Digital Asset Management Services Cricket Media Services, Inc.

James Kendley, PMP®

Admin specialties: 
User engagement strategy
Metadata types/fields and categories
DAM cleanup/site refresh
Roles and permissions
Implementation champion
Business strategy using DAM

Departments using Acquia DAM:
Central operations
Marketing
Product management
Editorial
Sales

Integrations:
Proprietary web-based platform

Global DAM locations:
North America
China

Most proud of:
Hosting content from TIME, Encyclopedia Britannica, and others

Implemented Acquia DAM because:
User management

Return on investment (ROI): 
We reduced white-glove service in licensing 90% by switching to Acquia.

Desired customer outcomes (DCOs) hoping to achieve:
Repurpose your best-performing content
Monitor content effectiveness
Launch products faster
Expand into new e-commerce channels