Creating Customer Experiences in the Charity Sector
Today, charity organisations are confronted with rapidly changing donor behaviours and increasing expectations. Succeeding in a time of transformation means offering the experiences donors expect.
While technology has created challenges for the charity sector, Acquia’s innovation and strategy can help organisations catch up and keep pace with today’s donor. Our digital experience platform combines the state-of-the-art open source content management system of Drupal with enterprise marketing tools for personalisation and omnichannel customer journey mapping.
Our new eBook details the current trends in the charity sector, the challenges charities face and the priorities forward-thinking organisations are setting today. Download your copy to learn what our experts have to say about:
- Balancing donor-driven spending with ROI and mission impact
- Managing legacy systems and databases
- Collecting and utilising data to support decision-making
- Reaching new donors and retaining existing donors
- Utilising the right tools and infrastructure
- Bringing innovation to the organisation
Download the eBook to learn how Acquia can help your organisation meet today’s evolving donor expectations.