Image
Headshot of Simon Elliott
Vice President, Expert Services Acquia

Simon Elliott

Simon is the Vice President of Global Expert Services, responsible for ensuring maximum customer lifetime value and strategic technology adoption across the enterprise client base. He oversees three mission-critical global functions—Professional Services, Technical Account Management, and Customer Success Management —aligning service delivery with top-line growth metrics.

Simon specializes in designing and leading high-performance service organizations that treat value realization as their primary output. Under his leadership, these teams function as strategic partners to customers.

His mandate is to drive superior customer health, advocacy, and net revenue retention by driving customers towards measurable business results. Simon is known for his ability to synthesize strategic vision with pragmatic execution to deliver results at scale across international markets.