All Integrations

Zendesk + Acquia DAM

Sync Zendesk files and ticket information to DAM as an asset with metadata

Categories
Communication

For teams that use Zendesk, use ticketing as an intake process to capture files and ticket information to DAM. Zendesk custom fields can be mapped to the asset metadata in DAM. Save time moving files and provide faster searching for users in the DAM.

Native

Integration Features

  • Capture Files and Related Data From Tickets
  • Gather assets and their information using Zendesk tickets for intake.
  • Map Zendesk custom fields to DAM metadata fields
  • Make key files searchable to all users through the DAM