BURLINGTON, Mass. -- December 11, 2014 -- Acquia, the digital experience company, today released the results of an independent study conducted by Forrester Consulting into the impact of Acquia Cloud Site Factory for four key customers. The full study is available for download from Acquia.
Brands are continually challenged to deliver digital experiences that better connect customers and support their marketing and commerce initiatives. Global organizations have the added challenge of delivering localized experiences that stay true to brand guidelines. Only Acquia Cloud Site Factory simplifies the operation, management and governance of hundreds of sites, enabling small teams to deliver digital experiences at a far lower cost and achieve a faster time to market than ever possible.
Commissioned by Acquia to confirm the impact that Site Factory delivers to Global 2000 brands, Forrester’s Total Economic Impact Study concludes that, based on data from the customers who were interviewed, Site Factory dramatically reduced site development and support costs, conserved IT and marketing resources, and improved standardization, governance, and scalability — all while accelerating time-to-market and the delivery of better digital experiences. In three years, Forrester stated, a composite organization based on the Site Factory customers interviewed will achieve nearly a 950 percent return on their investment in the technology, realize a payback on their investment in a little more than two months, and reduce their overall site costs. One of the organizations interviewed was able to reduce its overall site costs by as much as 80 percent.
“Acquia’s open-cloud approach to digital experience delivery can help brands think ahead and nimbly adapt to rapid changes in technology and evolving customer expectations,” said Tom Erickson, CEO of Acquia. “Only Site Factory offers the agility to support hundreds of sites that readily connect to a brand’s marketing and IT toolset, offering direct control over the delivery of digital experiences to the various site owners who, if frustrated, will go elsewhere for their own solutions. IT manages and governs the supporting infrastructure, from operating the data center to managing code, on Acquia’s powerful, resilient cloud infrastructure."
Forrester Consulting interviewed four Site Factory users who previously employed disparate and disconnected legacy processes and systems for site production. Forrester aggregated the results across the four organizations and quantified the impact by creating a composite organization. The composite organization achieved savings of $12.4 million versus implementation costs of $1.2 million, yielding a net present value (NPV) of $11.2 million in financial impact.
Highlights of the three year ROI study, which Acquia published today on Acquia.com, include: