Acquia
Sub-processors

 

Last modified:  January 19, 2021 

A list of Sub-processors currently authorized by Acquia Inc. (“Acquia”) to process Customer Data and assist Acquia with respect to the provision of the applicable services under the Acquia Subscription and Services Agreement.

 

Sub-processor Entity
(external vendors)

Products

Brief Description of Processing

Entity Location

Amazon Web Services, Inc.

Acquia Cloud Enterprise
Acquia Cloud Site Factory
Acquia Personalization
Acquia Search
Acquia Cloud Professional
Acquia Cloud Free-Tier
Acquia Commerce Manager
Acquia Customer Data Platform

Provides Infrastructure-as-a-Service (IaaS) inclusive of tooling and services to manage cloud resources.

Principal Office:
410 Terry Avenue North
Seattle, WA 98109-5210 USA

 

Data Center Region located in the region selected by Customer

Google Cloud Platform (Google LLC)

Acquia Customer Data Platform
Acquia Campaign Studio
Acquia Campaign Factory

Provides Infrastructure-as-a-Service (IaaS) inclusive of tooling and services to manage cloud resources.

Principal Office:
1600 Amphitheatre Pkwy
Mountain View, CA 94043 USA

Data center region varies by customer.

Sumo Logic, Inc.

Acquia Cloud Enterprise
Acquia Cloud Site Factory
Acquia Personalization
Acquia Search
Acquia Cloud Professional
Acquia Cloud Free-Tier
Acquia Commerce Manager

Log aggregation tool used for troubleshooting activities as well as security alerting. This tool currently aggregates logs for both Acquia products as well as customer application(s) residing on those products.

305 Main Street
Redwood City, CA 94063
USA

Bynder, Inc. dba Webdam

Acquia DAM

Provides digital asset management services.

1730 S Amphlett Blvd
Suite 320
San Mateo, CA  94402

Kitewheel LLC

Acquia Journey

Provides orchestration services for customers and is packaged with Acquia Personalization.

186 South Street
Boston, MA 02111

CloudFlare Inc.

Acquia Cloud Edge

Provides web application firewall (WAF) and content delivery network (CDN) services.

665 Third Street
San Francisco, CA 94107

Rackspace US, Inc.

5000 Walzem Road

San Antonio, TX 78218

Acquia Cloud Enterprise
Acquia Cloud Site Fact
Acquia Cloud Professional
Acquia Cloud Free Tier

Provides cloud instances/servers used by customers to send e-mail.

5000 Walzem Road
San Antonio, TX 78218

Qubole, Inc.

Acquia Customer Data Platform

Provides a data lake platform for machine learning.

Principal Office:
469 El Camino Real, Suite 201
Santa Clara, CA 95050 USA
Data center region varies by customer.

Snowflake, Inc.

Acquia Customer Data Platform

Provides a data platform for data warehousing.

Principal Office:
450 Concar Dr.
San Mateo, CA 94402 USA
Data center region varies by customer.

Looker Data Sciences, Inc.

Acquia Customer Data Platform

Provides a data modeling, analytics, and visualization platform.

Principal Office:
101 Church Street
Santa Cruz, CA 95060 USA
Data center region varies by customer.

AccuZIP, Inc.

Acquia Customer Data Platform

USPS NCOA service provider.

3216 El Camino Real
Atascadero, CA 93422 USA

SparkPost

Acquia Campaign Studio
Acquia Campaign Factory

Provides ESP services

301 Howard St. Suite 1330
San Francisco, CA 94105

Linode, Inc

Acquia Campaign Studio

Provides VM configured as a default ESP for Mautic when SparkPost sender domains have not been configured.

249 Arch St. Philadelphia, PA 19106

 

 

Sub-processor Entity
(Acquia Affiliates)

Products

Brief Description of Processing

Entity Location

Acquia Ltd

All Acquia Products & Services

Acquia Affiliate employs personnel who may provide support services

100/101 Queens Road
2nd Fl
Brighton
BN1 3XF
United Kingdom

Acquia GmbH

All Acquia Products & Services

Acquia Affiliate employs personnel who may provide support services

Erika-Mann-Str. 53
80636 Munich
Germany

Acquia Sarl

All Acquia Products & Services

Acquia Affiliate employs personnel who may provide support services

7 rue Meyerbeer
75009 Paris
France

Acquia Australia Pty. Ltd.

All Acquia Products & Services

Acquia Affiliate employs personnel who may provide support services

2 Elizabeth Plaza, Level 10
North Sydney NSW 2060
Australia

Acquia India Private Limited

All Acquia Products & Services

Acquia Affiliate employs personnel who may provide support services

Cerebrum B3, Kalyani Nagar
4th Floor, Office No. 4
Pune 411004
Maharashtra
India

Acquia B.V.

All Acquia Products & Services

Acquia Affiliate employs personnel who may provide support services

Herikerbergweg 238, Luna ArenA, 1101CM Amsterdam
The Netherlands

Acquia Japan GK

All Acquia Products & Services

Acquia Affiliate employs personnel who may provide support services

Sanno Park Tower 4th Floor, 2-11-1 Nagata-cho, Tokyo, 100-6104, Japan

Acquia Singapore Pte Ltd

All Acquia Products & Services

Acquia Affiliate employs personnel who may provide support services

80 Robinson Road
#02-00
Singapore

AgilOne Teknologi ve Veri Madenciligi Arastirma

 

 

Esentepe Mah. Muzaffer Goksenin Sok. 32. Blok D:2 Sisli - Istanbul 
Turkey

Trucentric Inc.

All Acquia Products & Services

Acquia Affiliate employs personnel who may provide support services

111 George Street, Suite 201
Toronto ON M5A 2N4
Canada

 


 

* Acquia’s Affiliates only have access to Customer Data to the extent a Customer grants such access via the applicable Services. Such Affiliates may also have access to the following identifying information about Customers for the purpose of routing and facilitating customer support requests: first and last name, email address, username, phone number, and physical business address.

How to Subscribe to Receive Notification of Change in Sub-processors:

If you are a current Acquia customer with a data processing agreement in place with Acquia, you may subscribe to receive notifications of new sub-processors for each applicable Acquia Service before Acquia authorizes any new sub-processor(s) to process personal data in connection with the provision of the applicable Service.

Acquia customers may subscribe to notifications of new sub-processors by clicking here.