Conversational Interfaces: The Future of Retail and Digital Engagement

 Greg Fields
Preston So

Tomorrow’s customers will exist outside their browser. Conversational interfaces like Alexa, Google Home and a proliferation of messaging bots, represent upcoming change to the way people engage with content online. Although conversational interfaces are more common in everyday life than ever before, there’s still a lot to learn about the emerging medium.

Join us to learn more about conversational interfaces, how Drupal enables them and what it means for the future of your business. We’ll cover:

  • What is a conversational interface and what types are there
  • How to incorporate conversational interfaces into the customer experience
  • Applications and examples of conversational interfaces in retail