Conversational Interfaces: The Future of Retail and Digital Engagement

Tomorrow’s customers will exist outside their browser. Conversational interfaces like Alexa, Google Home and a proliferation of messaging bots, represent upcoming change to the way people engage with content online. Although conversational interfaces are more common in everyday life than ever before, there’s still a lot to learn about the emerging medium.

Join us to learn more about conversational interfaces, how Drupal enables them and what it means for the future of your business. We’ll cover:

  • What is a conversational interface and what types are there
  • How to incorporate conversational interfaces into the customer experience
  • Applications and examples of conversational interfaces in retail

Watch the recorded webinar

date

Wednesday, May 10, 2017 EDT

time

1:00 PM

duration

60min.

Preston So, Acquia

Preston So

Director of Research and Innovation Acquia

Preston So has been a web developer and designer since 2001, a creative professional since 2004, and a Drupal developer since 2007. As Director of Research and Innovation at Acquia, Preston leads Acquia Labs and new open-source and research initiatives. Previously, he managed the Entertainment Weekly website, led its development team at Time Inc., co-founded the Southern Colorado Drupal User Group (est. 2008), and operated an award-winning web and print design studio. Preston has presented at conferences on four continents and in multiple languages about diverse topics such as decoupled Drupal, responsive design, front-end development, and user experience. Most recently, Preston presented the keynotes at DrupalCamp Connecticut 2016 and, in Portuguese, at DrupalCamp Campinas 2016 in Brazil.

"Working at Acquia allows me to contribute back to an open source community I love deeply," he said.