The New Constituent Experience: Los Angeles Transforms Digital Engagement

Engaging constituents and improving their experience with government are top concerns for state and local government leaders. The critical importance of building strong and trusted relationships between communities and their governments — particularly using digital communication channels and electronic transactions — became even clearer during the past year as jurisdictions navigated the COVID-19 pandemic.

Find out how the city of Los Angeles is scaled its digital experience to meet the evolving needs of its residents. Watch and gain valuable lessons learned, practical deployment tips and real-world results.

-- Find out how the city’s IT team migrated more than 40 websites to an enterprise open-source content management platform
-- See how the move increased website traffic, while strengthening resilience and availability
-- Hear how these improvements support more dynamic and compelling digital experiences for constituents