Event Highlights | Engage London 2025 

# Insights from Nespresso’s Digital Transformation Journey 



 

 

 

 

Explore the compelling story of Nespresso’s digital transformation as shared by Koen Platteeuw, senior product manager at Nestle, a longtime Acquia partner and advocate of Drupal. This insightful presentation dives into Nespresso’s initial struggles with an ambitious tech overhaul from 2019 to 2022, highlighting the factors behind the setbacks and the lessons learned from a failed "big bang" approach. Koen explains how Nespresso redefined its strategy by shifting to a pragmatic, step-by-step transformation using composable architecture in partnership with Acquia.

By prioritizing business goals, fostering cross-functional collaboration, and focusing on a future-proof infrastructure, Nespresso turned challenges into opportunities. Discover the importance of maintaining a running business during transformation, the pivot to composable solutions, and the role of Acquia in providing support and expertise during critical junctures. With actionable insights and practical strategies, this story is a must-read for any organization undergoing digital transformation.



 

 Speakers 

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 ![Koen Platteeuw Headshot](/sites/default/files/styles/speaker/public/media/image/2025-05/Koen%20Platteeuw-Transparent.png?h=3a6f83f0&itok=wdtCyYP3)

 

 

 

Koen Platteeuw

 

 Senior Product Manager 

 Nespresso 

 



 

 

 

 Resources 

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 ![black monitor icon](/sites/default/files/styles/large/public/media/image/2023-11/ATV%20Website%20Icon.png?itok=tNST2s1h)

 

 

 

 [ The Acquia Engage Tour ](https://www.acquia.com/engage) 

Web Page

 

 

 



 

 

 

 

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