State of Digital Government
In the two years since the Obama Administration launched the Digital Government Strategy, agencies -at all levels- have made significant strides to improve digital services in four major strategy areas: information-centric, shared platform, customer-centric, and security and privacy. Yet why do state & local leaders still give an average B- rating to their agency’s digital efforts?
To better understand the state & local government digital landscape and what will help state & local agencies thrive within the fast-paced, ever-changing world of technology, The Center for Digital Government conducted an in-depth research study to state & local government leaders.
The results provide key findings including:
How agencies are implementing digital strategies and what really drives them
Where agencies stand on key digital issues like open data, open source, and citizen services
Challenges agencies face and must overcome to improve digital services
Download the full report to learn more about the current status of state & local digital initiatives.