In the two years since the Obama administration launched the Digital Government Strategy, agencies -- at all levels -- have made significant strides to improve digital services in four major strategy areas: information-centric, shared platform, customer-centric, and security and privacy.
Yet why do state and local leaders still give an average B- rating to their agency’s digital efforts?
To better understand the state and local government digital landscape and what will help state and local agencies thrive within the fast-paced, ever-changing world of technology, The Center for Digital Government conducted an in-depth research study to state and local government leaders.
The results provide key findings including:
- How agencies are implementing digital strategies and what really drives them
- Where agencies stand on key digital issues like open data, open source, and citizen services
- Challenges agencies face and must overcome to improve digital services
Download the full report to learn more about the current status of state and local digital initiatives.