It’s a customer-first world, and your brand is just living in it.
Customer engagement happens everywhere - websites, mobile apps, online storefronts, in the home, in retail stores, airports, banks, elevators and beyond. Customers expect experiences - powered by digital, informed by data- to be tailored to their interests and needs. This is the new competitive battleground where winners are created, and losers emerge.
The only way to stay competitive is by building a relationship with your audience at every touchpoint of the customer journey, by removing roadblocks to enable interactions that are engaging, differentiated, and personalised.
If your organisation is ready to adopt a customer-journey mindset, join us to learn about:
- The Challenge: Removing the roadblocks to exceptional customer experiences
- The Opportunity: Understanding what’s possible when you adopt a journey mindset
- The Future: Adopting key steps to creating customer-centric journeys
Presenting: David Aponovich, senior director of product marketing, and Meagan White, senior product marketing manager, Acquia