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On November 12, 2014, NY.gov launched a brand new site on Drupal. The new site increased the team’s productivity by removing barriers to publishing new content, enabling them to work smarter and more efficiently.

Read GovLoop's Guide to Understanding State and Local Government to learn about the history behind these challenges, innovative solutions, and practical how-to guides to resolving the challenges your agency faces.

GovLoop analyzed the 30 best innovations across 10 categories, including Customer Service, Digital Engagement, Cloud Solutions, and Data Dilemmas