How Three Retailers Transformed the Customer Journey
For retail and consumer brands, the commerce landscape is an ever-evolving maze. Just as soon as you think you’ve found your way through the final challenge, you round a corner and smack right into another wall. The challenges for a modern retailer are vast and varied, and they’re always changing.
No matter your role in the commerce industry — whether you’re responsible for customer experience, or technical systems, or overseeing personnel, or managing product, or exploring new markets — you’re no doubt up against some pretty tough conditions. See how these three retailers succeeded when faced with these challenges.