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Said Buisness School, University of Oxford

Acquia Engage Award 2016 Finalist

Said Buisness School, University of Oxford

Challenge

Saïd Business School – University of Oxford, is one of the UK’s leading business schools. Saïd Business School had ambitious growth plans in a competitive environment. It has growing portfolio of custom, open programmes and accredited diplomas for executives who have high expectations of customer service and programme delivery. With limited in-house web development resources and its major Drupal websites hosted by Oxford University’s IT team, there were no out-of-hours services available and it was difficult to meet customer expectations and respond to security alerts. Given the complexity of this resource and hosting arrangement, Saïd Business School needed to appoint a partner that could provide high availability, resilient and managed hosting, support, and maintenance Infrastructure As A Service (IAAS) managed services for its seven Drupal websites.

Approach

Said Business School partnered with Acquia for its migration including provisioning the new environment, full site reviews, module updates, regression testing, fixing of reported issues and final live-site migrations. By consolidating its sites onto one platform in a single new IAAS cloud environment, Saïd Business School has been able to reduce its support cross-charges from the University’s IT department. The new support services have significantly enhanced Saïd Business School’s internal development resources, moving them towards a more proactive, planned and controlled development cycle. Saïd Business School was able to achieve 365x24x7 support, enabling the school to compete efficiently and effectively in a global marketplace and meet client expectations on delivery times and responses.

Results

  • Successful migration of 7 Drupal websites in less than 4 months
  • No unscheduled website down time whilst delivering a fully resilient 365/24/7 website service
  • Improved website performance up to 300%
  • Page views up 16% compared to previous
  • High availability, resilient, and managed environment optmised for Drupal
  • Enhanced 99.95% SLA

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Company Information

Said Buisness School, University of Oxford