Interagua C. Ltda
Interagua needed to help their customers become more conscious and informed about water consumption in their homes, workplace and communities.
To do this, they wanted to create a customer service channel where private individuals, contractors and corporate clients could consult their monthly water consumption and request services related to sewage and water treatment in their area.
- Site visits increased from 500 to 300,000 per month.
- 60,000 monthly sessions.
- Reduced transaction time to 4.38 seconds on average.
- Significant reduction of customer traffic at Interagua agencies as more customers started requesting online services.