3 Steps to Creating a Successful Online Community [August 29, 2013]
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Online communities are a powerful way to support an organization’s goals and mission. This webinar explores the keys steps for launching a successful online community, as well as looking at various types of communities.
In this webinar, we will review the three key steps to success in launching an online community:
• Planning: Questions to ask & think through ahead of launch
• Expectations: What can reasonably expected from a community once it’s launched and how long it may take for it to be a “success”
• Avoiding the Pitfalls: The pitfalls to be aware of before, during and after launch
Presenter: Rachel Happe co-founded The Community Roundtable to support business leaders developing their community and social business strategies. Clients including SAP, Aetna, BASF, CA, H&R Block. During her career Rachel has served in analyst, product management, product marketing and executive roles.