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Acquia Technical Account Manager

Your partner throughout the application lifecycle


A named technical resource to enhance your team



A Drupal champion to share best practices



A second set of eyes to ensure consistency and accuracy

How we make you successful

  • Planning

  • Gives guidance on initial stages of projects (early discovery, scoping, and architecture development)
  • Champions Drupal best practices
  • Development

  • Assists with module selection
  • Connects you with the most knowledgeable subject matter experts around key topics
  • Helps developers resolve QA issues
  • Deployment

  • Is available on-call during major deployments to advise and assist
  • Oversees the process of rolling out updates or new functionality to your site
  • Maintenance

  • Has regular working sessions with your team
  • Works with Acquia’s support team to install updates and patches

Features that drive success


Application Assurances

Your TAM will conduct annual Application Assurances—deep performance and security assessments of your environment.


Regular onsite visits and reports

Your TAM will attend regular team meetings, make quarterly or monthly onsite visits, and produce monthly reports on site health and usage.


Participation at your discretion

You decide how often you’d like your TAM involved, ranging from monthly check-ins to participation in daily stand-up meetings.