The Community Roundtable plays two key roles for the community management discipline.
The Community Roundtable TestimonialsBack to partner details
The Community Roundtable plays two key roles for the community management discipline. First, it creates a repository of institutional knowledge and because the practice of community management is fairly new, that documentation of common practices is important. The Community Roundtable is where I see most of this knowledge change hands both in the sharing of documented best practices but also in the live brainstorming and exchanges of expertise. I firmly believe that in a new field like community management, this knowledge capture and exchange is critical to the overall growth and credibility of the profession. The Community Roundtable has been a great repository for those that are new to the field and it offers those of us with more experience the opportunity to mentor newcomers.
Second, TheCR offers a great networking resource in that it enables me to get to know others who have had experience with higher-level strategies and provides me with input to supplement internal feedback. For community managers like me who are small departments - which is quite common - having access to others with deep experience helps me think through new ideas and brainstorm. In many cases, I have asked people that I met through The Community Roundtable to listen to one of my crazy ideas and give me input - their knowledge and experience offers insight that I don't have within my own company.