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The Community Roundtable plays two key roles for the community management discipline.

The Community Roundtable Testimonials

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The Community Roundtable plays two key roles for the community management discipline. First, it creates a repository of institutional knowledge and because the practice of community management is fairly new, that documentation of common practices is important. The Community Roundtable is where I see most of this knowledge change hands both in the sharing of documented best practices but also in the live brainstorming and exchanges of expertise. I firmly believe that in a new field like community management, this knowledge capture and exchange is critical to the overall growth and credibility of the profession. The Community Roundtable has been a great repository for those that are new to the field and it offers those of us with more experience the opportunity to mentor newcomers.

Second, TheCR offers a great networking resource in that it enables me to get to know others who have had experience with higher-level strategies and provides me with input to supplement internal feedback. For community managers like me who are small departments - which is quite common - having access to others with deep experience helps me think through new ideas and brainstorm. In many cases, I have asked people that I met through The Community Roundtable to listen to one of my crazy ideas and give me input - their knowledge and experience offers insight that I don't have within my own company.

Quote type: 
Analyst
Name of the source: 
Dawn Lacallade
Title or Position of the source: 
Community Manager
Organization: 
SolarWinds
Publication name: 
The State of Community Management
Publication date: 
Monday, March 1, 2010