 Customer Spotlights | Partner Testimonial 

# Hounder



 

 

 

 

People don’t blindly browse. They have pointed questions to answer, distinct problems to solve. Knowing what customers are after is key to building more personalized, relevant customer journeys. Hounder makes it their goal to create data-driven, personalized experiences that lead customers to what they want. That commitment is reflected in the collaborative work between Hounder and Acquia in launching the new website for the Los Angeles Department of Water &amp; Power. You might not think that users would rave about having a delightful experience on a utility website, but Hounder and Acquia made it happen.



 

 Speakers 

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 ![Josh Northcoot, CTO and Co-founder, Hounder](/sites/default/files/styles/speaker/public/media/image/2024-04/Josh-Northcott.png?h=4c55e9d8&itok=MKF5QUEQ)

 

 

 

Josh Northcott

 

 CTO and Co-founder 

 Hounder 

 



 

 

 

 Partner 

 [Image

 ![Hounder Logo](/sites/default/files/styles/large/public/media/image/2024-04/Hounder.png?itok=Xx9b-6kr)

 

 

 ](/partners/hounder) 

 Hounder is a digital design and development company with an enterprise expertise in Drupal and the Acquia DXP stack. Since Hounder was founded we… 

 



 

 Resources 

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 ![black monitor icon](/sites/default/files/styles/large/public/media/image/2023-11/ATV%20Website%20Icon.png?itok=tNST2s1h)

 

 

 

 [ Customer Data Management ](https://www.acquia.com/solutions/customer-data-management) 

Webpage

 

 

 



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 ![line icon of a document with text](/sites/default/files/styles/large/public/media/image/2023-11/ATV%20Whitepaper%20Icon.png?itok=iimXp-dJ)

 

 

 

 [ Deliver Personalized Experiences ](/index%2ephp/resources/e-book/fast-track-your-organizations-ability-deliver-personalized-experiences) 

E-Book

 

 

 



 

 

 

 

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