Image ![Destination NSW logo](/sites/default/files/styles/case_study_stat_logo/public/media/image/2024-02/destination_nsw_logo.png?itok=4K2dpZJS) # Destination NSW With over 20,000 tourism products across two consumer websites, Destination NSW turned to Acquia to help manage their quality assurance issues. [Visit Destination NSW Website](https://www.destinationnsw.com.au/)Asset reference ![](https://acquia.widen.net/content/znn63kfkl0/web/GettyImages-1328785481.jpg?crop=yes&w=810&h=390&itok=MNG9uX_t) Use Case Accessibility & Inclusion Industry Government & Public Sector Region APAC Products - [Acquia Web Governance ](/products/acquia-web-governance) ## The Client Destination NSW is the lead government agency for the New South Wales (NSW) tourism and major events sectors. Their goal is to advance the economic and social benefits of the people by promoting tourism and events in Sydney and NSW. ## The Situation With over 20,000 tourism products across two consumer websites and some products linking out to third-party sites, Destination NSW was struggling to keep up with basic quality assurance issues, such as broken links. ## The Challenge Website management was a burden for Destination NSW, as it was time-consuming and tedious to identify and remedy issues across multiple websites. ## The Solution When the need for a web governance solution arose, Destination NSW’s Senior Officer, Dean Spouszta, was tasked with the job of finding a solution that suited the needs of their websites. Spouszta and his team chose to go with Acquia Web Governance because it had all the features required to manage the sites. The solution was also cost-effective, seamless to implement, and on an extremely user-friendly platform. Asset reference ![Case Study Graphic-Destination NSW-Browser Mockup.png](https://acquia.widen.net/content/940612a6-cc88-44b1-bff3-7a1a0f643335/web/Case%20Study%20Graphic-Destination%20NSW-Browser%20Mockup.png?w=650&itok=hqlDyooW) ## The Results A big perk for Spouszta and his team was the integration of Acquia Web Governance with Drupal, hosted on Acquia Cloud Platform. This enabled them to open any page across either of their sites and effortlessly analyze them in the CMS using the Acquia Web Governance toolbar. Once the solution was in place, Destination NSW found it extremely easy to manage the consumer sites; their initial issue with broken links diminished because of the ease of finding errors across both domains. Acquia Web Governance’s quick tracking and analysis functionalities improved Destination NSW’s page performance. They also found a treasure trove of opportunities to improve SEO and enhance overall user experience by eliminating even the most minute errors and issues. The team increased their website optimization efficiencies and has gotten control of the quality assurance issues across the Destination NSW consumer sites. "It can be quite a time-consuming process trying to identify broken links. But Acquia Web Governance brings everything together and shows us where broken links are. Using the Chrome Extension to track the performance of pages is also helpful," said Spouszta. A bonus Spouszta noted was Acquia Web Governance’s customer service. Whenever there was a need for guidance or support, Destination NSW found Acquia Web Governance’s customer support always ready to assist: "5-star service. From the outset, the Acquia Web Governance customer support has been second to none. They have always responded to my queries within under two minutes and always provide a solution to my issue, with snapshots included!" ## Additional Resources [View More Resources](/index%2Ephp/resources) [ ![](/themes/custom/juice/images/resources/card/Case-Study/orange-to-blue-icon.png) Case Study 1 min ###### University of Twente University of Twente automates web accessibility and content quality processes with Acquia Web Governance. Accessibility & Inclusion ](/resources/customer-stories/university-twente) [Image ![Acquia to acquire Monsido blue background](/sites/default/files/styles/card_tablet/public/media/image/2023-11/Project%20Bell%20Announcement-Flower%20Graphic-Twitter.png?h=44b879e5&itok=qXxT_A1Z) Press Release 6 min ###### Acquia to Acquire Monsido Acquia to acquire Monsido, adding industry-leading capabilities to Acquia DXP for building, managing, and delivering optimized and inclusive website experiences Accessibility & Inclusion ](/newsroom/press-releases/acquia-to-acquire-monsido) [Image ![woman using a screen reader](/sites/default/files/styles/card_tablet/public/legacy/images/2020-04/ACCESSIBILITYHERO_4.jpg?itok=wIAGukYr) Blog Article 9 min ###### Higher Standards for Inclusion: Web Accessibility in Drupal Learn the business case for improving web accessibility and how Drupal offers a more accessible experience for all customers. ](/blog/higher-standards-inclusion-web-accessibility-drupal) ## Learn more about Acquia solutions: First Name Last Name Email Company Job Title Country Country AfghanistanÅland IslandsAlbaniaAlgeriaAmerican SamoaAndorraAngolaAnguillaAntarcticaAntigua & BarbudaArgentinaArmeniaArubaAscension IslandAustraliaAustriaAzerbaijanBahamasBahrainBangladeshBarbadosBelarusBelgiumBelizeBeninBermudaBhutanBoliviaBosnia & HerzegovinaBotswanaBouvet IslandBrazilBritish Indian Ocean TerritoryBritish Virgin IslandsBruneiBulgariaBurkina FasoBurundiCambodiaCameroonCanadaCanary IslandsCape VerdeCaribbean NetherlandsCayman IslandsCentral African RepublicCeuta & MelillaChadChileChinaChristmas IslandClipperton IslandCocos (Keeling) IslandsColombiaComorosCongo - BrazzavilleCongo - KinshasaCook IslandsCosta RicaCôte d’IvoireCroatiaCubaCuraçaoCyprusCzechiaDenmarkDiego GarciaDjiboutiDominicaDominican RepublicEcuadorEgyptEl SalvadorEquatorial GuineaEritreaEstoniaEswatiniEthiopiaFalkland IslandsFaroe IslandsFijiFinlandFranceFrench GuianaFrench PolynesiaFrench Southern TerritoriesGabonGambiaGeorgiaGermanyGhanaGibraltarGreeceGreenlandGrenadaGuadeloupeGuamGuatemalaGuernseyGuineaGuinea-BissauGuyanaHaitiHeard & McDonald IslandsHondurasHong Kong SAR ChinaHungaryIcelandIndiaIndonesiaIranIraqIrelandIsle of ManIsraelItalyJamaicaJapanJerseyJordanKazakhstanKenyaKiribatiKosovoKuwaitKyrgyzstanLaosLatviaLebanonLesothoLiberiaLibyaLiechtensteinLithuaniaLuxembourgMacao SAR ChinaMadagascarMalawiMalaysiaMaldivesMaliMaltaMarshall IslandsMartiniqueMauritaniaMauritiusMayotteMexicoMicronesiaMoldovaMonacoMongoliaMontenegroMontserratMoroccoMozambiqueMyanmar (Burma)NamibiaNauruNepalNetherlandsNew CaledoniaNew ZealandNicaraguaNigerNigeriaNiueNorfolk IslandNorth KoreaNorth MacedoniaNorthern Mariana IslandsNorwayOmanPakistanPalauPalestinian TerritoriesPanamaPapua New GuineaParaguayPeruPhilippinesPitcairn IslandsPolandPortugalPuerto RicoQatarRéunionRomaniaRussiaRwandaSamoaSan MarinoSão Tomé & PríncipeSaudi ArabiaSenegalSerbiaSeychellesSierra LeoneSingaporeSint MaartenSlovakiaSloveniaSolomon IslandsSomaliaSouth AfricaSouth Georgia & South Sandwich IslandsSouth KoreaSouth SudanSpainSri LankaSt. BarthélemySt. HelenaSt. Kitts & NevisSt. LuciaSt. MartinSt. Pierre & MiquelonSt. Vincent & GrenadinesSudanSurinameSvalbard & Jan MayenSwedenSwitzerlandSyriaTaiwanTajikistanTanzaniaThailandTimor-LesteTogoTokelauTongaTrinidad & TobagoTristan da CunhaTunisiaTürkiyeTurkmenistanTurks & Caicos IslandsTuvaluU.S. Outlying IslandsU.S. Virgin IslandsUgandaUkraineUnited Arab EmiratesUnited KingdomUnited StatesUruguayUzbekistanVanuatuVatican CityVenezuelaVietnamWallis & FutunaWestern SaharaYemenZambiaZimbabwe State - Select -AlabamaAlaskaAmerican SamoaArizonaArkansasArmed Forces (AA)Armed Forces (AE)Armed Forces (AP)CaliforniaColoradoConnecticutDelawareDistrict of ColumbiaFloridaGeorgiaGuamHawaiiIdahoIllinoisIndianaIowaKansasKentuckyLouisianaMaineMarshall IslandsMarylandMassachusettsMichiganMicronesiaMinnesotaMississippiMissouriMontanaNebraskaNevadaNew HampshireNew JerseyNew MexicoNew YorkNorth CarolinaNorth DakotaNorthern Mariana IslandsOhioOklahomaOregonPalauPennsylvaniaPuerto RicoRhode IslandSouth CarolinaSouth DakotaTennesseeTexasUtahVermontVirgin IslandsVirginiaWashingtonWest VirginiaWisconsinWyoming Marketing Opt-In Yes, I would like to receive updates and information about Acquia's products, events, webinars, and more. 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