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 ![Acquia Logo Blue Background](/sites/default/files/styles/large/public/media/image/2021-10/Acquia.png?itok=UBsODlQ5)

 

 

Webinar

# The Next Era of Customer Experience: AI, Accessibility, and Composability

 

## What's Covered?

- How AI is revolutionizing content creation and experience building
- Best practices for implementing accessibility and creating inclusive customer experiences
- The benefits of composable architectures in building flexible, scalable digital customer experiences
- An interactive Q&A session



 

 

 

##  Watch Now 

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- [Webinar Details](#webinar-details)
- [Speakers](#speakers)
 
 [ Watch now ](#leadform) 

 

 

## Webinar Details

Customer-centricity is paramount, and digital customer experience (CX) must continually adapt to changing customer habits and technological changes.

In this webinar, our panel of experts will explore how emerging technologies are redefining digital customer interactions, including the transformative power of AI in creating personalized, data-driven customer experiences and content. They’ll also cover the critical role of accessibility in designing inclusive digital experiences and how composability offers unparalleled flexibility and scalability for the digital presence of modern enterprises.

Finally, you’ll leave with a comprehensive overview of the strategies and innovations driving the future of CX. Through expert insights, real-world case studies from leading organizations like MARS and EPAM, and actionable takeaways, you'll gain the knowledge needed to define the new era of digital customer experience.



 

## Speakers

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 ![Dries Buytaert Headshot](/sites/default/files/styles/speaker/public/media/image/2024-09/Employee%20Headshot_Dries%20Buytaert_Gray_WEB.png?h=ba226ffe&itok=GhjlhV9h)

 

 

 

### [Dries Buytaert](/people/contributors/dries-buytaert)

 Co-Founder, Executive Chairman

 Acquia

 

 

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 ![Yury Bialykh](/sites/default/files/styles/speaker/public/media/image/2024-08/Yury%20Bialykh.jpg?h=55541bb6&itok=LoS7ZAqb)

 

 

 

### [Yury Bialykh](/about-us/team/yury-bialykh)

 CTO, Digital

 EPAM

 

 

 Image

 ![Shubham Mehrish](/sites/default/files/styles/speaker/public/media/image/2024-08/Shubham%20Mehrish.jpg?h=55541bb6&itok=OT8MYLtR)

 

 

 

### [Shubham Mehrish](/about-us/team/shubham-mehrish)

 SVP e-Commerce & Chief Digital and Information Officer

 Mars Pet Nutrition