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 ![Acquia Logo Blue Background](/sites/default/files/styles/large/public/media/image/2021-10/Acquia.png?itok=UBsODlQ5)

 

 

Webinar

# From Friction to Freedom: The Story of Birdi's Digital Transformation with Drupal 

 

## What's Covered?

- Dive into how Birdi transformed the digital pharmacy experience to be fast, easy, and affordable for customers
- Learn how Birdi used Drupal and Acquia to launch a reliable digital platform that improved the customer experience
- Gain insights into how Birdi met the needs of different customer segments with personalized services and a digital medicine cabinet
- Understand how Birdi's digital transformation improved customer satisfaction, retention, and operational efficiency
- How Birdi’s framework can be applied to other verticals



 

 

 

##  Watch Now 

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- [Webinar Details](#webinar-details)
- [Speakers](#speakers)
 
 [ Watch now ](#leadform) 

 

 

## Webinar Details

In a world where consumers expect a digital experience that is as convenient and easy as buying a t-shirt, Birdi set out on a mission to create a better, more holistic digital pharmacy experience for its customers. Historically, ordering and purchasing prescriptions have been complicated and time-consuming for consumers. Birdi wanted to improve the customer experience and meet the needs of its customer segments by offering a fast, easy, and affordable way to purchase medications, including free shipping and a digital medicine cabinet to track fulfillment.

Join us to learn how Birdi partnered with digital innovation partner Bounteous and leveraged Drupal and Acquia to launch a frictionless, agile, and reliable digital platform that improved, simplified, and optimized the customer experience.

Takeaways:

- Dive into how Birdi transformed the digital pharmacy experience to be fast, easy, and affordable for customers
- Learn how Birdi used Drupal and Acquia to launch a reliable digital platform that improved the customer experience
- Gain insights into how Birdi met the needs of different customer segments with personalized services and a digital medicine cabinet
- Understand how Birdi's digital transformation improved customer satisfaction, retention, and operational efficiency
- How Birdi’s framework can be applied to other verticals



 

## Speakers

 Image

 ![Tami Wallace Headshot](/sites/default/files/styles/speaker/public/media/image/2025-07/Tami%20Wallace_Headshot.png?h=f103bc5f&itok=Byev_e-3)

 

 

 

### [Tami Wallace](/about-us/team/tami-wallace)

 Director, Global Business Development

 Acquia

 

 

 Image

 ![Le'Rhone Walker](/sites/default/files/styles/speaker/public/media/image/2022-10/Le%27Rhone%20Walker_Teal.png?h=6c83441f&itok=TjQll4zy)

 

 

 

### [Le'Rhone Walker](/about-us/team/lerhone-walker)

 VP of Technology, Healthcare

 Bounteous

 

 

 Image

 ![Chris Greatens](/sites/default/files/styles/speaker/public/media/image/2022-11/Chris%20Greatens_Teal.png?h=6c83441f&itok=vyjzFVnN)

 

 

 

### [Chris Greatens](/about-us/team/chris-greatens)

 SVP, Open Platforms

 Bounteous