Crafting engaging and effective customer experiences at scale
What will it take to deliver the kind of personalised experiences today’s customers demand? Not just in a limited, introductory fashion, but at true scale?
The Covid-19 pandemic has radically accelerated customer adoption of digital services. It’s also heightened their expectations. Driven by their experiences with leading ecommerce vendors, they now expect far more personal, far more human interactions. And if they don’t get them? They’re quick to go somewhere else.
Discover how you can deliver more engaging, more personalised customer experiences at any scale. Watch our one-hour webinar in association with our partners at Cognizant to learn:
- How other businesses just like yours are transforming how they serve their customers to be more relevant, more personal and more effective as a result
- How a digital experience platform (DXP) is now an essential ingredient for thriving in today’s world
- Best-practices you can begin to adopt right now to move your personalisation initiatives forward
Our Target Audience
This webinar has been created for anyone tasked with taking their personalisation programmes to the next level of scale and effectiveness, including:
- Marketing leads
- Product/content/digital leads
- CIOs, COOs