Customers Demand Real-Time Content
The ‘Omnichannel’ Experience
Omnichannel is a buzzword that is thrown around a lot. What it usually refers to is customers want to be able to transition seamlessly from the many connected devices they have. Sounds easy, right?
Decoupled architectures enable you to support all of these different types of applications from a single CMS, like Drupal. Through an API-first design, your development team is free to work with its preferred frontend language.
We covered how this could work at Acquia Engage this year, using a commerce example (video starts at 23:10 for decoupled commerce in Node.js).