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Acquia Techinical Account Manager

Acquia Technical Account Manager

Your partner throughout the application lifecycle


A named technical resource to enhance your team



A Drupal champion to share best practices



A second set of eyes to ensure consistency and accuracy

How we make you successful

  • Planning

  • Gives guidance on initial stages of projects (early discovery, scoping, and architecture development)
  • Champions Drupal best practices
  • Development

  • Assists with module selection
  • Connects you with the most knowledgeable subject matter experts around key topics
  • Helps developers resolve QA issues
  • Deployment

  • Is available on-call during major deployments to advise and assist
  • Oversees the process of rolling out updates or new functionality to your site
  • Maintenance

  • Has regular working sessions with your team
  • Works with Acquia’s support team to install updates and patches

Features that drive success


Regular performance and security reviews

Technical Account Managers (TAMs) conduct application assurance activities such as deep reviews for application performance and security at a frequency that fits your business.


Quarterly visits and monthly reports

TAMs make quarterly visits and deliver monthly reports on site health and Acquia usage.


Participation at your discretion

You decide how often you’d like your TAM involved in your team efforts, ranging from monthly check-ins to participation in daily stand-up meetings.