Acquia

Mayor Walsh Launches Redesigned City Website: Boston.gov [July 20, 2016]

Submitted on
Wednesday, July 20, 2016
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Boston.gov

BOSTON - Wednesday, July 20, 2016 - Mayor Martin J. Walsh today announces the launch of Boston.gov, the redesigned digital front door for the City of Boston. The website features significant changes to the visual design, organization and underlying technology of the City's website.

"The launch of the new website marks a meaningful step in making the City's digital services accessible for all," said Mayor Walsh. "Whether you're a college student moving into a new apartment or a small business owner, our goal is to provide a website that is welcoming and user-friendly to all who visit. As a City, we are always striving to set new standards and strive for excellence, and we look forward to continuing to build Boston.gov together."

boston-banner.png

The new site was designed with accessibility at the forefront. More than 20,000 web pages and one million words were rewritten to make the site easier to understand and navigate. The City has made dramatic changes to improve ADA compliance, and Boston.gov is now also optimized for any device and screen size.

In order to build a website that reflects the needs of a large and diverse community, the City relied heavily on input from a wide variety of residents. A pilot version of the website, launched in early January, allowed the City to conduct rigorous user testing, including in-person conversations, focus groups, and surveys with residents.

"Boston is a leader in digital innovation and our residents expect great service from their City government, whether they interact online or in person," said Chief Information Officer Jascha Franklin-Hodge. "This project aims to meet these expectations by providing government digital services on par with those provided by leading private sector companies."

The new Boston.gov showcases many notable changes, including:

  • Design: Boston.gov features a new brand and visual identity for the City of Boston. The brand guidelines for the new site has also been made publicly available.
  • Content organization: Rather than organize information primarily by department, the new site allows users to access information through "guides", which feature curated content based on how a resident thinks about an issue, such as moving or owning a car.
  • Language: Content throughout the site has been re-written in a more welcoming, human tone.
  • Technology: The site is built on Drupal, an open source content management system which allows the City to utilize a large ecosystem of developers to adapt the site to users' changing needs. Boston.gov is also being hosted in the cloud to provide a more secure and reliable experience for users.

"Building a website that is welcoming, beautiful, and thoroughly useful has been a priority for our team from the start," said Chief Digital Officer Lauren Lockwood. "That philosophy will inform all decisions as we continue to improve the site."

The City will be making the roadmap for their website development public. There, the public is encouraged to submit their ideas for the future of Boston.gov as well as vote on suggestions from others.

The redesign was led by the City's Digital Team in partnership with IDEO, an award-winning global design firm, and Boston-based Acquia, a leading local technology provider.

"Our work with the City of Boston was an exciting opportunity to not only redesign their site, but to fundamentally change the engagement and connection city government can have with its constituents," said Michelle Kwasny, Senior Design Research Lead at IDEO. "Boston has invested in its citizens by creating a digital home that is open, welcoming, vibrant, friendly, and accessible, and it was an honor to work with their team to guide and support citizens through key life moments."

"The City of Boston is a leading example of what can be done when top minds come together to design a digital experience," said Dries Buytaert, Drupal creator and project lead and Acquia co-founder and CTO. "We're proud to collaborate with the City's world-class digital team, supporting their work as they reimagine digital engagement for Boston's citizens."

Black Duck and North Bridge Release Results from 10th Annual FOSS Survey [April 27, 2016]

Submitted on
Wednesday, April 27, 2016
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BusinessWire

Open source viewed as today’s preeminent architecture and an engine for innovation, but significant challenges remain in open source security and management practices

BURLINGTON, MA – April 27, 2016 – Black Duck, the global leader in automated solutions for securing and managing open source software, and North Bridge, a inception-to-growth stage venture capital firm, in collaboration with Acquia today released the results of the 10th Future of Open Source Survey, which examines open source software trends on an annual basis. Notably, the 2016 survey findings position open source as today’s preeminent architecture, the foundation for nearly all applications, operating systems, cloud computing, databases and big data.

“When the first survey launched 10 years ago, hardly anyone would have predicted that open source use would be ubiquitous worldwide just a decade later, but for many good reasons that’s what has happened. Its value in reducing development costs, in freeing internal developers to work on higher-order tasks, and in accelerating time to market is undeniable. Simply put, open source is the way applications are developed today,” said Black Duck CEO Lou Shipley. “The future of open source is full of possibilities.”

In terms of the overall influence open source has on their businesses, survey respondents see it as an engine for innovation, with 90 percent reporting they rely on open source for improved efficiency, innovation and interoperability. The most compelling reasons cited in the survey for use of open source included flexibility and freedom from vendor lock-in; competitive features and technical capabilities; ability to customize; and overall quality.

Shipley noted that the 2016 survey results also show that the rapid adoption of open source has outpaced the implementation of effective open source management and security practices. “We see opportunities for organizations to make significant improvements in those areas. With nearly half of respondents saying they have no formal processes to track their open source, and half reporting that no one has responsibility for identifying known vulnerabilities and tracking remediation, we expect to see greater focus on those areas,” said Shipley.

“Open source today is unequivocally the engine of innovation, whether that’s powering technology like operating systems, cloud, big data or IoT, or powering a new generation of open source companies delivering compelling solutions to the market,” said Paul Santinelli, general partner at North Bridge.

“Our survey this year showed respondents report that in the next two or three years, the business models that will generate the most revenue for open source vendors are SaaS (46%); Custom Development (42%) and Services/Support (41%). In the venture world we’re seeing a new generation of open source companies pushing these models forward such as Acquia, Chef, Cloudera, Couchbase, Docker and WP Engine. Over the coming years we fully expect open core to continue to build as a revenue model while reliance on SaaS as a business model decreases as it did for the first time this year,” Santinelli said.
The 2016 Future of Open Source Survey drew a record 1,300 respondents from 64 countries and provided broad insights on the state of open source in a variety of areas, including business value, innovation stimulation, emerging business models, security and management practices and corporate contributions to open source projects.

Business Value
Open source is an essential element in development strategy with more than 65 percent of respondents relying on open source to speed development.
More than 55 percent leverage open source within their production environments.

Engine for Innovation

  • Respondents reported use of open source to drive innovation through faster, more agile development; accelerated time to market and vastly superior interoperability.
  • Additional innovation is afforded by open source’s quality of solutions; competitive features and technical capabilities; and ability to customize.

Proliferation of Open Source Business Models and Investment

  • More diverse business models are emerging that promise to deliver more value to open source companies than ever before. They are not as dependent on SaaS and services/support.
  • Open source private financing has increased almost 4x in five years.

Security and Management
The development of best-in-class open source security and management practices has not kept pace with growth in adoption. Despite a proliferation of expensive, high-profile open source breaches in recent years, the survey revealed that:

  • 50 percent of companies have no formal policy for selecting and approving open source code.
  • 47 percent of companies don’t have formal processes in place to track open source code, limiting their visibility into their open source and therefore their ability to control it.
  • More than one-third of companies have no process for identifying, tracking or remediating known open source vulnerabilities.

Open Source Participation on the Rise
The survey revealed an active corporate open source community that spurs innovation, delivers exponential value and shares camaraderie:

  • 67 percent of respondents report actively encouraging developers to engage in and contribute to open source projects.
  • 65 percent of companies are contributing to open source projects.
  • One in three companies have a full-time resource dedicated to open source projects.
  • 59 percent of respondents participate in open source projects to gain competitive edge.

The slide show providing more information is available at http://www.slideshare.net/North_Bridge/2016-future-of-open-source-study.

Future of Open Source 2016 collaborators included the following: Abilian, Acquia, Ant Systems, Appnovation, Appsembler, Ardent Technologies, Inc., Bareos GmbH & Co. KG, Black Duck Software, Capital One, Chamilo, Chef, CloudFoundry Corp, Confer, Coolan, Couchbase, Credativ, DEIS/Engineyard, Eclipse Foundation, EnterpriseDB, Evolveum, Grid Protection Alliance, Hewlett Packard, InfoSys, JFrog, Linux Foundation, Linux Professional Institute, MARSEC, Microsoft, MassTLC, Miracl, nexB, NGINX, North Bridge, Open Source Business (OSB) Alliance, Open Source EHR Alliance, Open Source Initiative (OSI), OpenClinic, Open-Xchange, Opmantek, OpusVL, Pentaho, Ravel Law, Red Hat, Rift-io, SDH Institute, Tecnisys, The Apache Software Foundation, The Document Foundation, Ubuntu, Univention, VoltDB, Wikibon, WIPRO and WP Engine.

Among the collaborators were all the North Bridge Open Source portfolio companies including: Acquia, Coolan, Confer, Couchbase, Ravel Law, Rift-io, and WP Engine.

Acquia Funds Community Development of Drupal Modules [March 24, 2016]

Submitted on
Thursday, March 24, 2016
,
ITWire

Boston-based open source company Acquia has announced that it will provide US$500,000 to the community around the content management system Drupal, in order to help in the development of modules that add additional functionality.

Drupal is free software developed originally by Belgian Dries Buytaert (seen above) and released under the GNU General Public Licence. The Acquia move has been prompted by the rapid take-up of version 8 of Drupal and the funding will go towards modules for this version.

As with many free and open source applications, a community has developed around Drupal, contributing code, modules and advice. Acquia makes its money by selling and servicing websites built with Drupal, with customisations aplenty to suit the customer in question.

In 2014, it announced a deal with the Australian federal government to build websites and has developed a modified version of Drupal which is called GovCMS.

The Module Acceleration Program has so far seen about 30 modules developed and another 20 are targeted in the next two months. Participants in the program include module maintainers and contributors, freelancers, and development agencies with Drupal practices.

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Sky-high Response to Cloud Platform [March 22, 2016]

Submitted on
Tuesday, March 22, 2016
,
PSNews

The cloud-based open-source initiative, govCMS has attracted more than double the number of Agencies and Departments it initially estimated in its first year of operation after

According to the private supplier, Acquia who provided the platform on which the initiative was based, the Drupal-powered website entered its second year supporting 58 sites for 28 Agencies.

govCMS provides the foundation for Government open source innovation, including its use of shared, cloud-based services, and its unification and transformation of the digital connection between itself and the general public.

According to Acquia, the govCMS team has an ethos that the adoption of govCMS should reflect the quality of the service, and as a result, the service is not mandated.

It said however, that the Department and Agencies that adopt govCMS would benefit from a standardised procurement model and achieve compliance for Web Content Accessibility Guidelines (WCAG) and other compliance requirements.


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Burda Launches Worldwide Coalition of Industry Partners and Releases Open-Source Online CMS Platform [March 21, 2016]

Submitted on
Monday, March 21, 2016
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PRNewswire
  • The first online Content Management System by publishers, for publishers
  • International community of industry partners, publishers, and developers
  • Free to use and continuously improved through community collaboration

MUNICH, March 21, 2016 /PRNewswire/ -- International media group Hubert Burda Media makes its Drupal 8 based Thunder Content Management System (CMS) available online as a free open-source platform for use and further development by other publishers. With this move, Burda joins forces with sector and industry partners including Acquia, Facebook, Microsoft, nexx.tv, Riddle.com and Valiton, aiming to develop the best open-source CMS platform for publishers. Burda believes that in today's world, successful media offerings result from the right combination of quality journalism and technology expertise. For the media company, this meant future-proofing its Content Management System by developing Thunder, an open-source system based on leading-edge technology, now available online free of charge for use and continuous development.

Board Member Philipp Welte explains, "Success in this new era of publishing can only be achieved by keeping up with the lightning speed of technological progress. No publisher in the world can do this alone, so we have to leave our historical silos behind, share our knowledge, cross traditional boundaries and learn how to work in a much more connected way. Thunder symbolizes this new era of collaboration: We have invested a lot of development effort, but we are not keeping the results for ourselves. We are putting it out there, to the core of our industry, so everyone can contribute to its continued enhancement. Our aim is to work with our partners to develop the best technology foundation for publishing the best journalistic content."

Worldwide collaboration - The Thunder Coalition

With the launch of the new CMS, Burda is creating a worldwide coalition for publishers, industry partners, and developers. At the core of the community is a team of publishing experts and developers led by Ingo Rübe, CTO for Burda's German publishing operations, and initiator of Thunder. This team will also be responsible for coordinating the continuous development and enhancement of Thunder. Ingo Rübe explains, "A CMS is no longer a strategic differentiator, especially in the consumer's perception. Thunder helps media companies break free from expensive legacy systems, and focus on the development of their content and brands."

Innovative CMS technology enriched by custom features for publishers

Thunder is a Drupal distribution based on the new version 8 of the framework, released in November 2015. It features a range of publisher-centric Drupal modules with custom enhancements, including tools for interactive content, IVW counting tools, single sign-on (SSO) and Responsive Web Design (RWD). With RWD, the layout of both the front-end (websites) and the back-end (authoring tool) automatically adjusts to each user's device. Thunder users also benefit from a whole range of channel- and feature-specific enhancements through collaboration with industry partners such as Acquia, Facebook, Microsoft, nexx.tv, and Riddle.com.

Burda have already migrated their Playboy and Instyle brands to Thunder. Florian Boitin, Editor-in-Chief of Playboy, remembers: "Over six months ago, we were one of the first brands to integrate Thunder into our editorial workflows, and we are proud to have laid the foundations for something really big. We were able to contribute to the design of Thunder by leveraging our long-standing experience of different CMS platforms. We are now reaping the benefits of further development efforts by the community, both in terms of technology and content."

Thunder was released under the GNU General Public License, meaning the software can be used and enhanced by all users free of charge.

For more information about Thunder, available extensions, and the Thunder Coalition, visit http://www.thunder.org.

About Thunder

Thunder is a web-based, open-source, Drupal 8-based Content Management System setting new standards for publishers' CMS. As members of the Thunder Coalition, publishers, industry partners, and developers can leverage worldwide community collaboration to implement Thunder, build custom extensions and share them with the Coalition to further enhance Thunder. Thunder was designed by Hubert Burda Media in 2016.

Cloud First Strategy Turns 5 Years Old [March 18, 2016]

Submitted on
Friday, March 18, 2016
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FierceGovernmentIT

By Eli Richman

The government's "cloud first" strategy turned five years old last month, marking a period when many agencies overhauled services by consolidating their data centers and moving programs to the cloud.

"This has ushered in a new era of government IT characterized by an unprecedented ability to scale, continuous deployment, agile development and standardized, effective security practices," said Teresa Carlson, vice president of worldwide public sector at Amazon Web Services.

In February 2011, then-Federal Chief Information Officer Vivek Kundra posted a new strategy for agencies to reform their IT practices and adopt a "cloud-first" strategy. Kundra hoped the move would help reduce federal data center costs by 30 percent, or $7.2 billion at the time.

Since then, cloud technologies and offerings have advanced considerably, and agencies have graduated from the 78 services originally identified for the cloud to full departments and major websites.

For instance, the public facing websites for DOJ, DHS, NIH, NIST, the Department of the Treasury and the Department of Transportation are all hosted on the Drupal-based govCMS platform, noted Dan Katz, technical director of the public sector at Acquia.

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Can We Save the Open Web? [March 17, 2016]

Submitted on
Thursday, March 17, 2016
,
The Daily Dot

By Dries Buytaert

The Web felt very different 15 years ago, when I founded Drupal, an open source tool for building websites. Just 7 percent of the population had Internet access, there were only around 20 million websites, and Google was a small, private company. Facebook, Twitter, and other household tech names were years away from being founded. In these early days, the Web felt like a free space that belonged to everyone. No one company dominated as an access point or controlled what users saw. This is what I call the "open Web."

But the Internet has changed drastically over the last decade. It’s become a more closed Web. Rather than a decentralized and open landscape, many people today primarily interact with a handful of large platform companies online, such as Google or Facebook. To many users, Facebook and Google aren’t part of the Internet—they are the Internet.

I worry that some of these platforms will make us lose the original integrity and freedom of the open Web. While the closed Web has succeeded in ease-of-use and reach, it raises a lot of ethical questions about how much control individuals have over their own experiences. And, as people generate data from more and more devices and interactions, this lack of control could get very personal, very quickly, without anyone’s consent. So I’ve thought through a few potential ideas to bring back the good things about the open Web. These ideas are by no means comprehensive; I believe we need to try a variety of approaches before we find one that really works.

Double-edged sword
It’s undeniable that companies like Google and Facebook have made the Web much easier to use and helped bring billions online. They’ve provided a forum for people to connect and share information, and they’ve had a huge impact on human rights and civil liberties. These are many things for which we should applaud them.

But their scale is also concerning. For example, Chinese messaging service Wechat (which is somewhat like Twitter) recently used its popularity to limit market choice. The company banned access to Uber to drive more business to their own ride-hailing service. Meanwhile, Facebook engineered limited web access in developing economies with its Free Basics service. Touted in India and other emerging markets as a solution to help underserved citizens come online, Free Basics allows viewers access to only a handful of pre-approved websites (including, of course, Facebook). India recently banned Free Basics and similar services, claiming that these restricted Web offerings violated the essential rules of net neutrality.

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Acquia Honored in 2016 Stevie Awards for Sales and Customer Service [Jan. 21, 2016]

Submitted on
Thursday, January 21, 2016
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Stevie Awards

Acquia is honored to be among the finalists for the 2016 Stevie Awards for Sales and Customer Service. Acquia was recognized in three categories in this year's competition.

Global Sales Team of the Year: Acquia’s global sales team serves as strategic consultants for the company’s largest customers, helping these organizations plan and develop their digital strategies. The team was formed in 2014, and this is Acquia’s first Stevie's honors in this category.

Worldwide Sales Executive of the Year: Tim Bertrand, Acquia’s chief revenue officer, is a Stevie finalist for the second consecutive year; he earned silver in 2015 for his leadership and strategic direction at the company.

Frontline Customer Service Team of the Year: This is the third consecutive year that Acquia’s global support team has been named a finalist; our support experts were honored with bronze medals in both 2014 and 2015 for their commitment to Acquia’s customers.

Every year the Stevie Awards hosts several programs around the world to honor business achievement, including the International Business Awards and American Business Awards. This year marks the 10th annual Stevie Awards for Sales and Customer Service competition, in which more than 2,100 nominations from organizations in virtually every industry were evaluated. Finalists will be awarded either gold, silver, or bronze awards during a gala banquet on Friday, March 4 at the Paris Las Vegas Hotel in Las Vegas, Nevada.

Boston Unveils Pilot of Overhauled City Website to Solicit Feedback [Jan. 14, 2016]

Submitted on
Thursday, January 14, 2016
,
StateScoop

By Alex Koma

Boston’s IT staff is collecting public feedback on the newly released pilot version of “boston.gov,” taking a big step closer to launching an overhauled city website.

The city launched the pilot version of the site last week, giving users a sneak peek at three of its new pages and offering them a chance to vote on what sections of the site they’d like to see next.

“On the one hand, it’s a little scary to be developing in public,” Lauren Lockwood, the city’s chief digital officer, told StateScoop. “But our hope is that by exposing ourselves and bringing people into the process that we end up with a better product.”

With roughly a million words on the current website’s 20,000 different pages, Lockwood said the city has been hoping to clean up the clutter with a new site for a while now. She said her team started the process by surveying people “inside and outside city hall” to figure out what about the site needed to change, then set about collaborating with a design firm and a developer to create the new Web portal.

“We set out to create a website that’s not only more useful for our residents, but also more welcoming,” Lockwood said.

Indeed, Lockwood noted that her team sought to build a site that’s “equal parts warm and official,” and also “act as a helpful human.”

Part of that process involves simplifying the content on the website — Lockwood said the current site contains huge blocks of text that require an 11th grade reading level to understand, something the city is hoping to change with the redesign.

The pilot site doesn’t contain many pages, but Lockwood feels the test version embodies many of those attributes her team was striving to attain. The homepage contains links to three initial topic pages for users to explore: “starting a business,” “having a car in the city” and “winter is coming.”

Each page contains information that’s “department agnostic,” Lockwood said, so that users don’t have to hunt on each agency’s page to find what they’re looking for.

“If you want to learn about winter preparedness, rather than going to the parking website to learn about parking garages and the 311 site to learn about how to report cases of unshoveled sidewalks and on and on and on, now we include that in one place,” Lockwood said.

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Life Fitness Globally Deploys Lionbridge onDemand [Jan. 12, 2016]

Submitted on
Tuesday, January 12, 2016
,
Lionbridge Technologies

Global staff receive 24/7 automated quotes and seamless integration with the Acquia Platform

WALTHAM, Mass. -- Jan. 12, 2016 -- Lionbridge Technologies, Inc. (NASDAQ: LIOX) the world's leading provider of global content and communication solutions announced customer Life Fitness recently completed a global rollout of Lionbridge onDemand, including a fully automated integration to the Acquia Platform. Now dozens of Life Fitness departments across geographies all manage their translation needs 24/7 via Lionbridge onDemand.

"Translation was a painful, often delayed process before Lionbridge onDemand," said Bob Quast, Vice President Global Marketing & International Market Development, Life Fitness. "With onDemand we have eliminated delays and manual activity for quotes, status updates, file transfers, purchase orders and invoices. Content review is also streamlined through Lionbridge's Global Brand Voice and Review Workflow, which also allows us to manage brand consistency. The automated connection to Acquia flows web content into the same easy process. Lionbridge onDemand is a great solution for us."

Translation needs at Life Fitness span numerous content types including: websites, videos, software applications, mobile apps, technical documentation, marketing collateral, legal, graphics and more. Lionbridge onDemand supports all of these content types via a walk-up interface that makes managing the translation process easy for all users. For its web presence, Life Fitness integrated Lionbridge onDemand using a newly developed connector with the Acquia Platform, a scalable cloud platform for building, delivering and optimizing digital experiences.

"Life Fitness is responding to the demands of a highly engaged customer base, creating immersive, engaging digital experiences for their brand loyalists and fitness enthusiasts alike," said Joe Wykes, VP of Global Channels, Acquia. "By integrating Lionbridge onDemand with the Acquia Platform, Life Fitness is accelerating the delivery of content and campaigns across markets to help build its global business."

Lionbridge onDemand tripled its revenue in 2015 as clients like Life Fitness find great value in its ability to streamline the entire translation process.

"We are appreciative of our relationship with Life Fitness as they realize the value of Lionbridge onDemand and the Acquia connection," said Marc Osofsky, Senior Vice President & General Manager, Global Offerings, Lionbridge. "The joint Acquia-Lionbridge onDemand solution is an ideal fit for many companies who need an accessible, scalable, online solution to manage distributed translation needs throughout the organization."

For more information, please visit lionbridgeondemand.com.

About Lionbridge
Lionbridge enables more than 800 world-leading brands to increase international market share, speed adoption of products and effectively engage their customers in local markets worldwide. Using our innovative cloud technology platforms and our global crowd of more than 100,000 professional cloud workers, we provide translation, online marketing, global content management and application testing solutions that ensure global brand consistency, local relevancy and technical usability across all touch points of the customer lifecycle. Based in Waltham, Mass., Lionbridge maintains solution centers in 27 countries. To learn more, visit www.lionbridge.com.

About Acquia
Acquia is the digital experience company. Intuit, Warner Music Group and Stanford University are among the more than 4,000 organizations that are transforming their digital businesses with Acquia's open cloud platform. Global 2000 enterprises, government agencies and NGOs rely on Acquia to create new revenue streams, lower costs, and engage audiences more deeply through content, community, commerce and context. For more information visit www.acquia.com.

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