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The ForresterWave™: Web ContentManagement Systems,Q1 2015
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The problem was the selection process, and as you have put it, the
broken legacy selection process. The project was completely based on
price alone, where a Canadian based company was able to snatch up the
contracts while the Federal government looked at the price and bought
Projects need to be done by selecting agencies and firms that act
like partners and that fit the company perfectly for the project.
Although it sounds cliche, a company that sees(and may even need) the
project to succeed would ensure a perfect product is delivered every
A project like this really should never been scoped and selected
solely based on price. So it was doomed from the beginning. Yet
another runaway IT project train fueled by large revenue size, driven
by silo'd companies whose right hand doesn't know what the
left is doing.
Just goes to show that having 1 central company to work with, who
will ensure the project is on track every step of the way is
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