Salesforce.com Administrator

Department:

Sales

Location:

Boston, MA

Job Title: ​Salesforce.com Administrator  
Department & Organization: ​Sales
Level: ​Professional
Location:​ Boston, MA

Acquia, is transforming the digital strategies of companies all over the world with our open cloud platform. We are passionate and relentlessly committed to helping our clients create digital experiences that are more relevant, personalized, and built for a fast-changing, always-connected, mobile-first world. Headquartered in the US, we have been named as one of North America’s fastest growing software companies as reported by Deloitte and Inc. Magazine, and have been rated a leader by the analyst community and named one of the Best Places to Work by the Boston Business Journal. We are Acquia. We are building for the future of the web, and we want you to be a part of it.


Responsibilities:

  • Serve as team administrator for a highly customized instance of Salesforce.com. Work with end users to resolve system-related questions.
  • Provide Salesforce.com administration and operational support including user and security management, hierarchies, roles, data import and management, view creation and administration, and more.
  • Create and manage custom objects, workflows, page layouts and fields within Salesforce.com.
  • Support various departments by importing and managing data in Salesforce.com using wizards, the Salesforce.com Data Loader, and other tools.
  • Manage the integrations of applications connected to Salesforce.
  • Manage Salesforce.com data to maintain a high level of accuracy and continue to improve upon the existing data.
  • Working with a Salesforce.com Development resource, implement new functionality and applications within the CRM and communicate updates properly.
  • Knowledge of Apex and Visualforce a plus with the flexibility and willingness to learn new skills.
  • Analyze existing processes and make recommendations to better streamline processes within the CRM.

Experience:

  • Bachelor’s degree.
  • 2+ years of Salesforce.com CRM administration and operational support, including using Process Builder and Data Loader.
  • Certified Salesforce.com Administrator accreditation a major plus
  • Familiarity with Apex, SOQL and Visualforce
  • Familiarity with relational databases and related concepts a major plus
  • Excellent communication and organizational skills
  • Self-motivated and managed, exceptional follow-through
  • Strong problem-solving and analysis skills
  • Experience transitioning from Salesforce.com Classic to Lightening a plus
  • Experience transitioning to Salesforce CPQ a plus

 

Acquia is an equal opportunity (EEO) employer. We hire without regard to age, color, disability, gender (including gender identity), marital status, national origin, race, religion, sex, sexual orientation, veteran status, or any other status protected by applicable law.