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Public Sector Innovation Spotlighted on Federal News Radio

Acquia’s Tom Cochran recently visited the Federal News Radio studios to speak one-on-one with John Gilroy, sharing his insight into the drivers that are pushing innovation within public sector agencies. Particularly, he shares the management habits that he adopted during his time at the State Department and within the Executive Office that helped him be a catalyst for change within those departments.

Agencies may be slow to change and adopt new technologies, and leaders who are hired into an organization may want to move fast. Cochran advises leaders to take time to listen and learn before making recommendations, and gain both trust and insight from the team there.

Make sure you understand the problems, the pains and the challenges and what’s been tried in the past. Make sure as a result of that, people believe you’re there for noble reasons,” Cochran said. “Don’t blow things up quickly without understanding the problem.” He also talked about the importance of risk taking and of empowering people with the best technology to do their jobs. It’s important to take some risks, calculated risks, and make sure the appropriate mitigation measures are in put in place so we can move forward. Because if you’re not trying and you're not failing at some things here and there, you’re not moving forward.

Cochran also shared some insight into the trends that are likely to continue across public sector digital practices.

"We do see more and more adoption of open source technology, and we do see a lot more orgs in the public sector embracing Drupal and open source technologies," Cochran said. "I would expect this trajectory to continue growing, in addition to cloud, and in addition to general digital transformation and making sure the citizen digital experience is improved by modern digital experience technologies."

Catch an archive of the broadcast at the Federal News Radio website.

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