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Acquia Partner Profile: Phase2

At Acquia, our partners are an incredible part of our success. In this series, we’ll be profiling some of our premier partners, showcasing who they are and what they do, in their own words.

We spoke with Frank Febbraro, CTO and one of the founders of Phase2. Phase2 is a recognized leader in open technology and has designed and built some of the most trusted websites in the world. Through their partnership with Acquia, they continue to utilize their expertise in digital transformation to deliver essential solutions to their clients. Frank’s role at Phase2 includes working to ensure that clients are getting the very best solutions that focus on the root of their challenges. The ultimate goal is to use digital technology to transform how they provide value to their customers.

Phase2 Quick Stats:

  • Founded: 2001
  • Location: Phase2 is headquartered in Alexandria, VA, and has offices in New York, San Francisco, and Portland, OR
  • Number of Employees: 130+
  • Top Clients: RedHat, The United Nations, Twitter, Johnson & Johnson, and Turner Broadcasting

What are your areas of expertise?

Industries: Enterprise, non-profit/ NGO, healthcare, sports, retail, media & publishing, education, technology, and government.

Specialities: Digital strategy, design, content strategy, front end experiences, full stack development, and DevOps, all with a focus on value delivery.

What areas are you looking to expand or invest in in the future?

Frank explains, “The real value we provide to our clients is staying ahead of the experiences they need to deliver to their customers. We invest heavily in the right creative and technical capabilities to ensure we are always putting our clients a step ahead their competition and delighting their customers.”

When potential clients come to you, what challenges do they need your help to address?

“Phase2 clients recognize the opportunities and challenges presented by today’s rapidly evolving digital landscape. They want a partner that will help them use the right strategy and technologies to create meaningful connections with their audiences. Our clients often need to optimize content for omnichannel delivery, enhance collaboration internally and externally, and transform how audiences experience information.”

When it comes to technology, what environments do you support? What role do customers ask you to play in technology strategy or selection?

“Everything from on-premise to cloud hosting environments, we provide full stack development across most open source technologies.

Our clients understand that we craft enterprise platforms using a wide variety of approaches tailored to their goals. Our role is to help clients achieve their digital strategies and deliver maximum value to their customers. We partner with our clients from the onset of digital strategy through taking systems and experiences live.”

What project / work are you most proud of?

“WhiteHouse.gov was a momentous occasion for Phase2 and open source, a project which strengthened our status and expertise in bringing open source content management to high profile websites. The decision by the administration to build the site on Drupal was a major milestone for open source. It was an indicator that Drupal’s maturity and stability were ready for the most prominent sites in the world. We are incredibly proud of the leading role we played in that transformation.

Recent notable projects include our work in Drupal 8 with Memorial Sloan Kettering, our latest Atrium build for the Urban Institute, and our continued expansion of the MLS platform. Turner Broadcasting, RedHat, and Weight Watchers are other significant partners.

Major League Soccer
Major League Soccer (MLS)
Urban Institute
Urban Institute

Phase2 has been an Acquia Partner Site of the Year winner and finalist. In 2015, we were finalists in the Public Sector and Sports categories for our work with San Mateo County and Bassmaster, respectively.”

What would you say sets your agency apart from your competitors?

“We occupy the space between the creative agencies who brand and the system integrators that engineer. We combine strategy, development, and creative thinking to meet our clients’ needs at every stage in their digital journey. As our tagline states, ‘We are the creative thinkers you want, paired with the technical team you need.’”

What is most important to you / what do you value most as an agency?

“We exist to make our clients more successful. We help our clients achieve their missions by providing strategy and technology focused on the root of their challenges. In everything we do, we always bring it back to our six values: we are dedicated, collaborative, smart, authentic, adaptable, and fun. We seek out clients and team members who embody these values. They are the glue that bonds all of our work together.”

What’s one random fact about your agency?

“Our team includes a professionally trained opera singer, a bee farmer, a metaphysics expert, an expert scuba diver, a novelist, an award-winning home brewer, an Emmy Award winner, a Navy veteran, and many more people with diverse talents.”

Why partner with Acquia?

“Acquia shares Phase2’s commitment to open source and in particular the Drupal community. By partnering with Acquia, we can work together to champion Drupal as a premier technology solution for enterprises around the world.”

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