Image

        ![Sarah Little-Smith Headshot Pink Background](/sites/default/files/styles/person_detail_headshot_desktop/public/media/image/2023-07/Pink_3.png?h=f765cb38&itok=Cu7h0HMC) 

 

 

 Years as a Customer  9+ 

 

 Products Used  Acquia DAM, Portals 

 

###  Contact Sarah: 

 [ ](https://www.linkedin.com/in/sarah-little-smith-7b387ab9)  Connect with Sarah on LinkedIn  [](<mailto:littlesdesign@gmail.com?subject=Customer Advocate Feedback Request>) 

 

  Creative Asset Administrator Hagerty # Sarah Little-Smith

**Admin specialties**:   
User engagement strategy  
Metadata types/fields and categories   
Insights, Portals, Templates, Entries, and/or another PIM platform  
Roles and permissions  
Implementation champion  
  
**Departments using Acquia DAM**:  
Customer success  
Human resources  
Marketing  
  
**Global DAM locations**:  
North America  
  
**Most proud of**:  
Usage rights compliance, improving efficiencies

**Implemented Acquia DAM because**:  
Inefficiency in finding files, compliance issues (photo rights), version control, lost or accidentally deleted assets

**Return on investment (ROI)**:   
ROI is measured by tracking the number of asset downloads, users, and daily log-ins, as well as portals activity.

**Desired customer outcomes (DCOs) hoping to achieve**:  
Organize content in one system  
Integrate your Martech stack  
Consolidate redundant tools  
Ensure brand consistency  
Publish brand-approved content  
Repurpose your best-performing content  
Minimize the risk  
Streamline your workflow