Kent Gale

Senior Director, Client Advisory Team (CAT)
Acquia, Inc.

Kent joined Acquia from Angus Systems and brings a range of customer support and operations experience. Previously he held operations and customer management positions at e-learning and telecommunication firms. Prior to that he built a world-class support organization serving customers on three continents and supporting multiple products at ON Technology. His "thing" is figuring out how to delight customers by assembling the people and systems needed to deliver great service and support. When not keeping up with his two very active girls he enjoys tinkering in his workshop, reading about new gizmos, practicing karate, and pondering the cosmos.

Recent blog posts

Posted on Wednesday, November 27, 2013 - 14:35
One of the main drivers in the founding of Acquia was to support organizations that wanted to use what was then a relatively new technology called Drupal. So it meant a lot as the customer solutions team recently hit the milestone of successfully More...
Posted on Wednesday, September 18, 2013 - 15:40
Egypt has been engulfed in constant turmoil over the past decade, including upheavals during the early days of the Arab Spring, and then again this summer. Al-Masry Al-Youm, Egypt’s leading independent media group, plays a critical role, serving as More...
Posted on Thursday, April 21, 2011 - 10:52
This is an Acquia Service Alert to all Acquia subscribers. Update - 2:10p ET The Acquia Network is now accessible and normal operations are restored, except for access to the Acquia Library. We will continue to monitor for additional issues and will More...
Posted on Wednesday, January 14, 2009 - 15:00
Dries recently blogged about our recent change to “support everything Drupal 6” and I’d like to expand on the details a bit. It’s one of many changes we’re likely to make as we learn how to shape our offerings to better serve the Drupal end-user and More...
Posted on Sunday, August 10, 2008 - 17:11
I joined Acquia in June with a mission to develop a responsive and knowledgeable support team. To that end, I’m looking to fill initial positions with enthusiastic, overqualified individuals who will not only provide great customer support but who More...