How Acquia Helped Cisco Save $400M [Oct. 21, 2015]

Submitted on
Wednesday, October 21, 2015
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CRN

By Meghan Ottolini

Acquia CEO Tom Erickson trumpeted the success of the cloud platform solution provider’s work with Cisco at the Acquia Engage conference in Boston Wednesday.

Erickson held up the company’s experience with Cisco as a prime example of how Acquia has taken companies through critical transformations involving Web content management, cloud computing and Drupal support.

Cisco leveraged the Drupal and Acquia platform to transform its services organization from a traditional call center to a community centered around partners and customers. The update streamlined customer support services, but also saved Cisco a considerable chunk of change.

“They’re expecting to save over $400 million with this digital transformation, not a small thing at all,” Erickson said.

The CEO’s keynote address focused on the various solutions Acquia offers to enable digital transformation, which Erickson called a matter of "life or death" for most companies. Specifically, Erickson pointed out cloud CMS as a crucial solution for modern businesses.

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