Heh UK Gov – Check Out Digital Lessons from the Obama Administration [March 21, 2017]
By Paul Wallbank
Acquia’s Tom Cochran offers insights into lessons from digital government efforts under the Obama administration. He schools UK gov on the topic.
Successfully changing a public service organisation’s culture requires listening to staff, communicating the need for change and equipping employees with modern technology says a veteran of the Obama administration’s digital strategy.
Tom Cochran, vice president and chief digital strategist for public sector for web development company Acquia, was speaking to diginomica about his experiences in digital transformation with the US State Department and the Obama White House. He says: "I am a person who truly believes in the public sector to a fault."
At the State Department, Cochran was a deputy assistant secretary at the U.S. Department of State responsible for the online and offline platforms for U.S. public diplomacy, focusing on data-driven decisions and international audience engagement.
Prior to his State Department role, Cochran had a private sector interlude as Chief Technology Officer at Atlantic Media after serving as the White House’s director of digital technology for two years.
At the White House Cochran worked on the President’s Open Government Directive, leading the team charged with providing consistent infrastructure across all the White House’s digital properties, including the “We the People” online petitioning site for citizens to directly lobby the executive branch.
One of the lessons learned by Cochran and the rest of the Obama team is the cultural change from running a campaign to managing the US government’s highest office is substantial. Something that’s been felt by the current administration.