SaaS vendors are looking to lock customers in to long term contracts with no exit strategy, says Jim Shaw, who argues that a new model, OpenSaas, could be the answer.
One of cloud’s best kept secrets is the lack of portability for applications delivered using the Software as a Service (SaaS) model. Many resellers help companies sign up for SaaS applications with the belief that it'll be easy for them to migrate to another if they need to. But that runs against the plans of the SaaS vendors, who look for long-term agreements to lock customers in by providing no exit strategy. A new model, called OpenSaas, is the answer.