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For Ops Team Member, Giving Back is the Goal

Some years ago I was working for the public sector and had some innovative ideas for using free and open source software in order to make things more agile, stable and cheaper. This involved not only changing the users' desktops but more importantly the online presence, the public services and the deciders' mentality. It was then I came to know software like Typo3, Plone, Mambo/Joomla, Wordpress and ultimately Drupal.