Evaluating Social Business Software: Five Key Considerations

To stay competitive, many enterprises recognize the need to blend their traditional operations with social business software, which enables them to engage with the customers, prospects, partners, and employees on the web. This paper examines the relationship between social business software and online communities, as well as five critical considerations to make before you purchase your social business software. This paper also explains how Drupal Commons uniquely delivers long-term, social business value.