DMI is a world-leading provider of solutions and services that leverage mobile technologies and big data insights to drive better business performance. Our commitment to excellence in Enterprise Mobility, Big Data Solutions and Cybersecurity Solutions, Strategic Consulting, Managed Services, and Mobile Application Development has resulted in dramatic growth and an expanding global client base that includes hundreds of commercial clients and all fifteen U.S. Federal Departments.
1. USER EXPERIENCE DESIGN
To design is to plan and make something for a specific use or purpose—design is problem solving. With a UX mindset, we design for a user in a context, not for separate features in a list. More than anything, UX is a project philosophy, not just a set of tools, methods and deliverables. With a holistic approach of this type, UX will permeate all the steps of a project from planning to production to quality assurance.
• COMPETITOR BENCHMARKING
• USER STORIES
• INFORMATION ARCHITECTURE
• WIREFRAME FLOW CHART
• VISUAL DESIGN MOCK-UPS
• GRAPHICAL ASSETS
• DESIGN IMPLEMENTATION GUIDELINES
2. RESPONSIVE AND ADAPTIVE WEB DEVELOPMENT
We design, develop, host and manage responsive and adaptive websites based on the latest technology. Our HTML5 development tools also allow a mobile website to be wrapped as an app for the major smartphone OS platforms.
• PLANNING & IDEATION
• RESPONSIVE UX/UI DESIGN
• USABILITY TESTING
• MEASUREMENT & ENHANCEMENT
3. BACKEND AND INTEGRATION
Today’s apps usually require integration to multiple backend systems, customer databases, messaging services, reporting services, content management systems, payment platforms, data feeds and more. We have extensive experience in planning, designing and implementing advanced solutions across most industries and using the majority of data formats, protocols and databases available in the market today. We’ve also developed middleware platforms, supporting millions of active users, designed to connect to other non-mobile channels via simple APIs for internal or third party services.
• DESIGNING, BUILDING AND INTEGRATING WITH BACKEND SYSTEMS
• ENABLING INTEGRATION THROUGH API DEVELOPMENT
• INTEGRATION WITH ERP SYSTEMS (SAP, ORACLE, SAGE, MICROSOFT, INFOR, AND OTHERS)
• INTEGRATION WITH CMS (WORDPRESS, UMBRACO, JOOMLA!, DRUPAL, AND OTHERS)
• INTEGRATION WITH CRM SYSTEMS (SALESFORCE, MICROSOFT DYNAMICS, ORACLE SALES CLOUD, SUGARCRM,
4. SOLUTIONS TESTING
At DMI, we understand that usability testing and quality assurance are key to creating a successful mobile solution. Testing is a priority and helps us deliver top-rated, quality applications that customers will actually use. Usability testing and QA are part of an ongoing process, and they don’t end at launch. We consider them fundamental elements of development and take them into consideration for every project, from start to finish.
• COMPLETE QA TESTING PROCESS
• GUERILLA USABILITY TESTING
• LAB USABILITY TESTING
• CONTEXTUAL USABILITY TESTING
• REMOTE USABILITY TESTING
5. OPERATIONS AND MAINTENANCE
DMI provides the services required to support and sustain hosting for our clients’ mobile solutions in the cloud in-house and in our own hosting facilities. We focus on the provisioning of infrastructure environments, as well as support and maintenance throughout. We also take care of the administration for external supplier environments, databases and security management. Ongoing maintenance is crucial to keeping business critical applications running and appropriately adapted to changing environments.
• SUPPORT AND MAINTENANCE OF INFRASTRUCTURE
• MANAGEMENT OF INFRASTRUCTURE ENVIRONMENT SUPPLIERS
• DATABASE ADMINISTRATION
• SECURITY MANAGEMENT
• CORRECTIVE MAINTENANCE
• ADAPTIVE MAINTENANCE
• PERFECTIVE MAINTENANCE
• THIRD LINE SUPPORT
• REMOTE USABILITY TESTING